CenterPoint shutoff moratorium to end

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CenterPoint Energy’s extended utility moratorium for Indiana residents is set to expire, and disconnections for nonpayment will resume June 13.

Customers with past-due balances are encouraged to contact CenterPoint Energy to discuss payment options and resources available to avoid service disruption.

In the coming days, customers with a past-due balance will receive a phone call and email reminding them the extended grace period has ended. While customers will be subject to disconnection beginning June 13, CenterPoint Energy will be taking a phased approach to disconnections.

Extended payment arrangements will continue to be offered to customers. If a customer has a delinquent balance, they are encouraged to contact customer service at 800-227-1376 to speak with a representative.

CenterPoint Energy also reminds customers to be mindful of recently reported scams targeting utility customers. The company does not call and demand payment over the phone via cash, money wire transfers, prepaid debit cards, gift cards, PayPal, Venmo, Square Pay or Apple Pay within a defined amount of time to prevent immediate disconnection.

Information on payment arrangements and extensions can be found at centerpointenergy.com/billing. Visit centerpointenergy.com/assistance for information on income-based energy assistance programs.

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