ASPIN receives grant renewal for navigator program


Staff Reports

Affiliated Service Providers of Indiana has been notified by the Centers for Medicare and Medicaid Services that its Navigator Cooperative Agreement Award to serve as navigators in the federally facilitated marketplace in Indiana has been renewed.

This award will support the work of ASPIN as it offers assistance to consumers searching and shopping for and enrolling in health coverage for 2021.

All navigators, as many of the nation’s workforce, have moved to working from home because of the COVID-19 pandemic. Since March, ASPIN navigators have been helping consumers enroll in healthcare via Zoom, Skype or over the phone. They also are providing education sessions via Zoom. The transition has been a success, and consumers are enjoying the convenience of enrolling in health insurance from their own homes, too.

Marketplace open enrollment starts Nov. 1 and ends Dec. 15; however, ASPIN navigators help year-round. They also help consumers and their families enroll in the Healthy Indiana Plan, Medicaid or the Children’s Health Insurance Plan.

Many consumers qualify for a special enrollment period for the marketplace throughout the year.

Hoosiers who have faced challenges because of COVID-19, loss of a job, reduced wages or loss of insurance coverage may qualify for a special enrollment period or one of the state health coverage options. Call ASPIN’s toll-free call center to connect to a navigator to ask questions about HIP, Medicaid, CHIP or marketplace or request an appointment to enroll.

The toll-free number is 877-313-7215 or visit ASPIN’s website,, to request a Skype or Zoom appointment. All services provided are free of charge.

ASPIN is a 501(c)(3) not-for-profit network that operates four major service lines: Third-party administration, training and workforce development, health improvement and grants management. Its mission is to provide innovative educational programs, resource management, program development and network management in collaboration with all health care entities to address health disparities and whole health management.

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