FSSA’s crisis hotline a valuable tool


Since COVID-19 lockdowns first began in March, the pandemic has led to a substantial rise in mental health-related issues across the country.

Indiana, and Jackson County, aren’t any different.

Emotional distress brought on by social isolation, the lack of traditional support systems, and job loss, have all contributed to a greater need for expanded mental health services.

The state has recognized the issue, and is continuing to help Hoosiers in need by offering additional mental health resources.

On July 20, the Indiana Family and Social Services Administration launched the Be Well Crisis Helpline through Indiana 211. The helpline, established by FSSA’s Division of Mental Health and Addiction, connects Hoosiers with trained counselors at any hour for free.

Hoosiers can simply call 211 to connect with a counselor.

Indiana 211 is a free service that connects Hoosiers with thousands of health and human service resources across the state. Earlier this month, Indiana 211 became part of FSSA, enabling specialized programs such as the Be Well Crisis Helpline.

While the state has offered some free programs since April, it’s encouraging to see the mental health services expanded.

In late April, FSSA launched a website, BeWellIndiana.com, to serve as a tool to provide Hoosiers with free mental health resources.

The website shares information ranging from coping mechanisms, crisis counseling, how to self-monitor for signs of stress, domestic violence resources, and substance use disorder and recovery, as well as tips for helping children, youth and teens.

Indiana Gov. Eric Holcomb has said the website is intended for use after the pandemic, which is a good sign that the hotline will also stay.

As the number of coronavirus cases have risen in recent weeks, it’s essential that these services stay open to the public with the uncertainty ahead.

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Outside of BeWellIndiana.com and Indiana 211, there are other local mental health resources.

Center for Counseling, Coaching & Consultation, LLC

724 Third St., Columbus

Phone: 812-447-2464


Centerstone Behavioral Health

Services currently provided via telephone or video conferencing

Information or appointments: 800-344-8802

24 hour Crisis line: 800-832-5442

Family Service, Inc.

Now accepting new clients through teletherapy via Zoom

Phone: 812-266-0575 Monday through Friday from 9 a.m. to 4 p.m.

Phone 812-372-3745 to leave an after-hours message.


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