A Scott County home health care firm recently received the 2019 Best of Home Care — Provider of Choice Award from Home Care Pulse.
The award given to Home Helpers, which serves customers in Jackson County, is granted only to the top-ranking home care providers based on client satisfaction scores gathered by Home Care Pulse, an independent satisfaction research firm for home care, according to a news release from the company.
Award-winning providers have contracted with Home Care Pulse to gather feedback from their clients by conducting live phone interviews with their clients each month. Because Home Care Pulse is a third-party company, it is able to collect honest and unbiased feedback.
Home Helpers was started in 2007 in Scottsburg with a couple of employees and has grown over the past 12 years to three offices covering more than 20 counties and employing more than 200 employees.