One of the most frequently asked questions the Indiana Department of Revenue receives during individual income tax season is “Where is my refund?”
There are two easy ways for customers to check the status of their refund, according to a news release from the department.
The quickest and easiest option for customers to use is the online Refund Status Interactive Tool. This tool allows individuals to check their refund status 24/7 from any internet-connected device. To access the tool, visit dor.in.gov and click on “Get Started” under the “Check the Status of Your Refund” button.
Customers also can call the department’s automated refund phone line at 317-232-2240 and select option 3.
To use these services, the taxpayer should have their Social Security number, exact amount of the refund and the tax year of the refund.
Customers should allow for two weeks of processing time for electronically submitted tax returns and four weeks for paper-filed tax returns. Processing a return may take longer if there are incomplete forms, missing information or errors.
Customers who receive a letter from DOR should read and respond immediately to avoid or shorten processing delays.
After the refund is issued by the state auditor, customers should contact their bank directly, not the department of revenue for issues with direct deposit.